Dr. John Manzella has as the axis of all medical and administrative activities the patient who comes to request care

Dr. John Manzella defines clinical management as the strategy that allows the systematization and ordering of health care processes adequately and efficiently, supported by the best scientific evidence of the moment and with the participation of professionals in the management of decision-making decisions about the patient. Clinical decisions will be of quality if they generate economic efficiency and not mere cost control.
Clinical management, more than a model of administration of health services, implies a true change of attitude not only of the administrative staff but of all healthcare personnel, who must assume the leadership of the administrative tasks, guaranteeing the achievement of the objectives of the institution. To do this, Dr. John Manzella has, as the axis of all medical and administrative activities, the patient who comes to request care.
To achieve this, it is necessary for health personnel to be trained and develop a set of administrative competencies and to manage a toolbox that enables the implementation of this management model to be successful and can be sustained over time.

A specialist who works as a team

For him Dr John Manzella clinical decisions, taken around the patient, should be made with the participation of management professionals. But this becomes a potential source of conflict you must know how to manage.
It is necessary that both human groups belonging to different organizational subcultures, care and administration, get to know each other and learn to work as a team: manage conflict and improve their interpersonal relationships to satisfy the needs of patients by delivering health services of quality, minimizing and controlling the risks inherent to the provision of the service.

Manages to improve care processes

Dr. John Manzella promotes the development of soft skills along with the technical skills of process management, evidence-based decision-making, teamwork, introduction to health economics, accounting, basic finance, and intensive useof medical technology and ICT.
Clinical management uses intellectual, human, technological, and organizational resources for the best care of patients. It is related to clinical knowledge, the improvement of care processes, and the organization of clinical units.